Contact

You can reach us by email at support@glow-genetics.com. We usually reply within 24 hours (Mon–Fri).

For questions about an order, please always include your order number – that is the fastest way for us to help. You will find the batch-specific certificate of analysis (CoA) directly on the respective product page; for questions about it, you can also reach us at this address.

Address for mail & returns

Glow Genetics LLC
Randstraße 1
22525 Hamburg
Germany

Please send returns under the right of withdrawal to this address. The full mandatory information (registered office and representation of the company) can be found in the Legal Notice.